⚠️ Hey, exciting news! We are in the process of switching the Student Portal to a Mobile App 🤗 This transition will last from May 26th – June 30th
The Help Center may be a little out of date until June 30th. Please bear with us, and don't be afraid to ask questions!
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If you need help obtaining your Birth Certificate, we can assist you with that.
Just let us know by phone, text, chat, or through the Student Portal, and we will send you a link to schedule a one-on-one Zoom meeting with a Success Coach to order it for you.
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Prior to your scheduled Birth Certificate meeting on Zoom, please gather the Required Information:
Full name on the Birth Certificate
Date and place of birth (City, State & County)
Parents' full names (including mother’s maiden name)
A valid government-issued ID (if necessary)
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Attending your Birth Certificate Meeting on Zoom
When you attend your scheduled Birth Certificate meeting on Zoom, you will immediately be placed in the waiting room until it is your chance to meet one-on-one with a Success Coach.
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The Fee for your Birth Certificate
FreeWorld covers the cost for Birth Certificates, which typically range from $10 - $60+, depending on the state and shipping speed.
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Wait for Processing and Delivery
Online requests take at least 2 weeks to arrive in the mail, so it is imperative to get started as soon as possible.
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Are there other identity documents you need?
Click here to get help with a birth certificate
Click here to get help with a driver's license
Click here to get help with proof of residence documents
Click here to get help with a social security card
Click The Links Below to Access our FreeWorld App
- Apple Store = https://apps.apple.com/us/app/freeworld/id6761061649
- Google Store = https://play.google.com/store/apps/details?id=com.freeworld.mobile
Still have questions?
You can connect with a FreeWorld Success Coach:
📞 Call or text us at 408-668-3608
⏰ We’re available Monday through Friday, 9 AM–5 PM Central Time
Please provide a detailed message of what you need help with, and we will respond within 1 business day.